Terms of Service
These Terms of Service govern the use of the Smooth Saling Plumbing & Water Heater Repair website and the plumbing services provided by Smooth Saling Plumbing. By accessing this website or scheduling services, you agree to the terms outlined below.
If you do not agree with these terms, please do not use this website or our services.
Services Provided
Smooth Saling Plumbing & Water Heater Repair provides residential plumbing services, including but not limited to water heater services, leak detection, drain cleaning, gas line services, fixture replacement, repiping, and emergency plumbing services.
All services are subject to availability and may vary based on location, system condition, and other factors discovered during service.
Scheduling and Appointments
Appointments are scheduled based on availability. While we make every effort to arrive within the scheduled time window, arrival times are estimates and may be affected by traffic, weather, or prior service calls.
Emergency service requests are handled based on urgency and technician availability.
Estimates and Pricing
Any estimates provided are based on the information available at the time of evaluation. Final pricing may change if additional issues are discovered or if service conditions differ from what was originally described.
Approval of service indicates acceptance of the quoted price and scope of work.
Payments
Payment is due upon completion of services unless otherwise agreed to in writing.
Accepted forms of payment include:
- Cash
- Check
- Credit or debit cards
Failure to submit payment may result in additional fees, service interruption, or collection actions as permitted by law.
Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as possible. Missed appointments or late cancellations may result in a service fee.
Customer Responsibilities
Customers agree to:
- Provide accurate and complete information regarding the plumbing issue
- Ensure safe and reasonable access to the work area
- Secure pets and personal belongings during service visits
Smooth Saling Plumbing is not responsible for delays or limitations caused by unsafe, inaccessible, or undisclosed conditions.
Warranties and Workmanship
Smooth Saling Plumbing provides a one year workmanship warranty on applicable services unless otherwise stated in writing.
Manufacturer warranties apply only to equipment or parts supplied and are subject to the manufacturer’s terms and conditions.
We are not responsible for pre existing conditions, hidden defects, or failures unrelated to the services performed.
Limitation of Liability
To the fullest extent permitted by law, Smooth Saling Plumbing & Water Heater Repair shall not be liable for indirect, incidental, or consequential damages resulting from the use of our services or website.
Our liability is limited to the amount paid for the specific service provided.
Website Use
Website content is provided for general information purposes only. We make reasonable efforts to ensure accuracy but do not guarantee that all information is current or complete.
Unauthorized use, copying, or distribution of website content is prohibited.
Third Party Links
This website may contain links to third party websites for convenience. Smooth Saling Plumbing is not responsible for the content, policies, or practices of third party websites.
Governing Law
These Terms of Service are governed by the laws of the State of Tennessee. Any disputes shall be resolved in accordance with applicable state and local laws.
Changes to These Terms
Smooth Saling Plumbing & Water Heater Repair reserves the right to update these Terms of Service at any time. Updates will be posted on this page and take effect immediately upon posting.
Continued use of the website or services indicates acceptance of the updated terms.
Contact Information
If you have questions regarding these Terms of Service, please contact us.
Smooth Saling Plumbing & Water Heater Repair
Phone: 615-815-1502
Email: csaling@smoothsalingplumbing.com